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Toolcat

Use of AI in the Toolcat.fi webshop

Transparency and responsibility: we openly explain where and how we use AI in our webshop content.

Toolcat Oy uses AI as part of the webshop’s content production. Our aim is to offer customers the most comprehensive and up-to-date product data and visual material possible. AI is always used under human supervision, and no product description or technical detail is published without manual review.

How is AI used?

Product descriptions and technical details: AI may be used to draft text, but all product data is checked and approved manually before publication.

Product images: Some product images may have been created wholly or partly with AI. These images carry a clear watermark telling the user that the image is AI-generated.

Why do we use AI?

AI speeds up content production and helps ensure that product data is comprehensive and search engine optimised. It does not replace human expertise, however: all content is checked before publication.

Responsibility and accuracy

Although AI is used as an aid, final responsibility for product data lies with Toolcat Oy. We aim to ensure that all details are correct and match the actual products. If you notice an error, you can report it to our customer service.

Contact details

Toolcat Oy
Kalustetie 1, 01720 Vantaa
asiakaspalvelu@toolcat.fi
+358 44 270 3795

Frequently asked questions about the use of AI

Is AI-generated content checked before publication?

Yes. No product description or technical detail is published without manual review. AI is always used under human supervision.

How do I recognise an AI-generated product image?

Product images created wholly or partly with AI carry a clear watermark stating that the image is AI-generated.

Who is responsible for the accuracy of product data?

Final responsibility for product data always lies with Toolcat Oy, even though AI is used as an aid in content production.

What should I do if I notice an error in product data?

You can report the error directly to our customer service at asiakaspalvelu@toolcat.fi.

Transparency

Spotted an error in product data?

Tell us and we will fix it quickly. All our content is always checked by a person before publication.

Report an error

We reply within one working day.