Frequently asked questions

Working with Toolcat Oy as a reseller offers several key benefits that have a positive effect on your business. You can make cost savings by buying high-quality hand tools in wholesale quantities at competitive prices, which means improved profit margins for your business. In addition, Toolcat Oy has a wide product range that gives you access to a diverse selection of hand tools from different countries and brands, allowing you to satisfy different customer preferences and meet market demands effectively.

Toolcat Oy makes stock management easier by providing a single source for your hand tools. Instead of dealing with several suppliers, you can rely on Toolcat Oy to keep your stock well filled with high-quality tools. This simplifies your operations and reduces the complexity of managing several suppliers: you get tools from several manufacturers conveniently from one and the same place, quickly and easily.

Toolcat Oy's efficient supply chain guarantees fast replenishment of your stock. Stock items are typically delivered within 48 hours anywhere in Finland. Normal delivery time is 1–5 working days, depending on the shipping method and destination. We also deliver to the other Nordic countries and the Baltics, with delivery time and costs agreed per order. Products can also be collected from our Vantaa warehouse by arrangement. Fast replenishment reduces the risk of losing sales because a product is unavailable.

Toolcat Oy understands the importance of e-commerce and offers tailored solutions for the needs of online shops. We support both e-commerce and dropshipping services, which lets you reach a wider customer base and reduces the need for your own stock management. We also provide our product data as data files and feeds, which you can use to automate and manage the products in your online shop efficiently, all tailored to your needs.

You can place orders in many ways: conveniently through our webshop, by phone by contacting our sales representatives, by email by sending your order to our customer service, or as EDI messages. Choose the way that suits you best and make use of our diverse range of high-quality hand tools.

Yes. Toolcat Oy values working with resellers and offers personal help and support. Over time we get to know your business's needs better, which ensures a strong and long-term working relationship. We tailor everything per customer, from the range to delivery methods and payment terms.

Yes. Toolcat Oy actively keeps up to date with market trends in the trade, consumer behaviour and product demand. Working with us gives you valuable market information, which helps you make informed decisions about your product range and business strategy.

To get started, contact our sales representatives or leave a contact request through our website. We welcome both new and existing resellers to join our network and benefit from our wide range of high-quality hand tools and our excellent customer service.

First contact our sales team and ask for an account to be opened. Once your account has been created, you will receive an activation link by email. Clicking it confirms your account and lets you set a password. After that you can log in with your username and password. Once logged in, you see real-time stock status and your own personal purchase prices, and you can place orders or request quotes for larger quantities of products.

Our office and warehouse are in Vantaa (Kalustetie 1, 01720 Vantaa). We have served business customers throughout Finland since 1996.